Terms & Conditions


Pre Launch Sales
The pre launch sale (10% off + free shipping) applies to Doghouse Survival Kits only. Special pre launch offer expires August 8, 2014 at 11:59pm.

All pre orders will be shipped on or around
August 9, 2014.

Satisfaction 100% Guaranteed.
At Survivin' The Doghouse we are certain that you will enjoy our products, and for this reason we want you to know that your satisfaction is 100% guaranteed. If you are not satisfied with our Doghouse Survival Kit for any reason you can return it within 30 Days for a full 100% refund. However, all items must be in their original "new and unused" condition.

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email info@survivinthedoghouse.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Survivin' The Doghouse LLC.
Tracking #
111 Woodlyn Ave
Willow Grove PA, 19090
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee
No restocking fees will apply. However, the customer must cover all return shipping expenses.

Exchanges
If your clothing item is in new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Payment Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
Cash On Delivery
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order

Survivin' The Doghouse LLC.
111 Woodlyn Ave
Willow Grove PA, 19090

Shipping Policy

Turnaround
All orders are shipped within 2-5 days Monday -- Friday 8am -- 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not see nor do we store your Credit Card data.

Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Copyright Notice

All of the Content you see and hear on the SurvivinTheDoghouse.com website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Survivin' The Doghouse. The entire Content of this website is copyrighted as a collective work under U.S. copyright laws, and Survivin' The Doghouse owns a copyright in the selection, coordination, arrangement and enhancement of the Content.

The Content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non—commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. SurvivinTheDoghouse.com reserves complete title and full intellectual property rights in any Content you download from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Survivin' The Doghouse.



BUY NOW!

A $10.00 VALUE INCLUDED IN EVERY DOGHOUSE SURVIVAL KIT FREE!. (CAN BE PURCHASED SEPARATELY)